Data Protection

Privacy Policy of 5y5y22 – Your Data Protected

At 5y5y22, user privacy isn't a footnote — it's a core product priority. Here we explain clearly what data we collect, why we collect it, how we use it, and what rights you have under the LGPD.

🔒 Your Rights Guaranteed by the LGPD

Access your data at any time
Correction of incorrect data
Deletion of personal data
Portability in a readable format
Consent revocation at any time
Data sharing information
SSL 256
Encryption Bits
24h
Support for LGPD Requests
LGPD
Full Compliance with Law 13,709/2018
Zero
Sale of Data to Third Parties

How 5y5y22 Protects Your Data

Six principles that guide our approach to privacy — from registration to Pix withdrawals

256-Bit SSL Encryption
All information transmitted between your phone or computer and the 5y5y22 platform is protected by 256-bit SSL encryption — the same standard used by major Brazilian banks such as Nubank, Itaú, and Bradesco. Your registration data, Pix transactions, and betting history are never transmitted in plain text over the internet.
Full LGPD Compliance
5y5y22 strictly complies with the Lei Geral de Proteção de Dados (LGPD – Law No. 13,709/2018). We collect only the data strictly necessary to operate the platform, verify your identity (KYC), process Pix payments, and meet legal obligations. No data is collected without a defined and communicated purpose.
Your Data Is Never Sold
5y5y22 does not sell, rent, or share its user list or personal data with third parties for commercial purposes. We share information only with partners strictly necessary to operate the platform — such as Pix and boleto payment processors — and with competent authorities when required by law.
Full Control in Your Hands
You can access, correct, port, or request deletion of your data at any time through 5y5y22's 24/7 support. The platform responds to all LGPD rights requests within 48 hours. Revoking consent for marketing communications is straightforward: simply click the unsubscribe link in any email or send a message to support.
Minimal Data, Maximum Purpose
5y5y22 applies the principle of data minimization: we collect only what is necessary for each specific purpose. To deposit via Pix, we need your CPF. To verify your identity through KYC, we need a photo ID. We do not request unnecessary data and do not retain information beyond the legally required period.
Portuguese-Language Support for Privacy Matters
Any questions about how 5y5y22 uses your data can be answered via our support chat, available 24 hours a day in Brazilian Portuguese. Our team is trained to handle LGPD requests, data deletion requests, and questions about third-party sharing — no generic scripts, no evasive automated responses.
Last updated: January 2026
Before using 5y5y22: This Privacy Policy describes how the 5y5y22 platform collects, uses, stores, and protects your personal information. By creating an account or using any feature of the platform, you confirm that you have read and understood this Policy. Please read it carefully — we wrote it in plain language so you can understand everything without needing a lawyer.

1Who We Are and Who Controls Your Data

The 5y5y22, accessible at https://5y5y22.net, is a sports betting and digital entertainment platform operating in the Brazilian market, offering bets on football (Brasileirão, Copa do Brasil, Libertadores), volleyball (Superliga), basketball (NBB), MMA/UFC, e-sports, live casino, slots, and crash games, with payments in Brazilian Reais (R$) via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago.

For the purposes of the General Data Protection Law (LGPD – Law No. 13,709/2018), the 5y5y22 acts as controller of users' personal data — meaning it is responsible for decisions about how and why data is collected and used. When third-party processors are involved (such as Pix payment providers), they act as operators under direct instruction from 5y5y22 and with equivalent contractual data protection obligations.

This Policy applies to all users who interact with the 5y5y22 platform from Brazil, regardless of whether they have completed full registration. Simply accessing the site means the cookie usage rules described in this Policy apply.


2What Data We Collect and How

2.1 Data You Provide Directly

During registration and use of the platform, 5y5y22 collects the following information that you provide directly:

  • Identification data: full name, CPF, date of birth, full address with ZIP code
  • Contact data: valid email address, mobile number with Brazilian area code (DDD)
  • Identity verification data (KYC): photo ID (RG or CNH), selfie with document, and recent proof of address
  • Financial data: payment information via Pix (Pix key), credit/debit card details (processed in encrypted form by certified partners), bank details for TED transfers
  • Declared preferences: account settings, notification preferences, responsible gambling limits set voluntarily

2.2 Automatically Collected Data

When you access and use the 5y5y22 platform, we automatically collect certain technical information required for the service to function:

  • Device data: device type, model, operating system, app version
  • Connection data: IP address, internet provider, approximate location (state/city based on IP), date and time of access
  • Browsing data: pages visited, session duration, clicks and interactions on the platform
  • Betting data: full betting history, selected markets, amounts wagered, events viewed, cash out usage
  • Cookie and similar technology data: as described in section 7 of this Policy
Data Category Examples When It Is Collected
Identification Full name, CPF, date of birth Registration
Contact Email, mobile number with area code (DDD) Registration
KYC / Verification National ID (RG), Driver's License (CNH), proof of address Before the 1st withdrawal
Financial Pix key, card details (encrypted) Deposit/Withdrawal
Bets History, markets, amounts, cash out Continued use
Technical IP, device, OS, sessions Each access

3How We Use the Data We Collect

5y5y22 uses your personal data solely for the following purposes, all communicated in advance and grounded in valid legal bases under the LGPD:

3.1 Platform Operations

Your data is used to create and manage your 5y5y22 account, process Pix deposits and other payment methods, handle bets and winnings payouts, provide access to your betting history and financial statements, and deliver technical support via 24/7 live chat.

3.2 Identity Verification and Fraud Prevention

KYC data (identity documents and proof of address) is used to confirm that you are who you say you are, that you are 18 or older, that you are a resident of Brazil, and that the payment methods you use belong to you. These checks also protect the platform and other users against fraud, money laundering, and account misuse.

3.3 Experience Personalization

Based on your usage history, 5y5y22 can personalize how odds are displayed, suggest relevant sporting events (such as Brasileirão matches or Superliga de Vôlei games you usually follow), and tailor notifications to your bettor profile. Personalization is based on usage behavior — it does not involve building sensitive or discriminatory profiles.

3.4 Marketing Communications (with Consent)

With your explicit consent, 5y5y22 may send you communications about promotions, bonuses, new markets, and relevant sports events via email, SMS, or push notifications. You can withdraw this consent at any time via the unsubscribe link in any communication or through our 24h support chat, at no cost and with no impact on your use of the platform.

3.5 Responsible Gaming

Gameplay behavior data — such as betting frequency, amounts wagered, cash out usage, and session duration — is automatically monitored to identify patterns that may indicate problem gambling. When such patterns are detected, 5y5y22 may reach out to offer the responsible gambling tools available on the platform: deposit limits, betting limits, session limits, and self-exclusion.

3.6 Legal and Regulatory Obligations

5y5y22 may be legally required to retain and disclose certain data to competent authorities — such as the Receita Federal, Banco Central do Brasil, or public security agencies — in investigations involving money laundering, fraud, or other unlawful activity. In such cases, data sharing occurs under legal order and strictly within the limits established by the LGPD.


4Legal Basis for Data Processing (LGPD)

Under the LGPD (Law No. 13,709/2018), all processing of personal data must be grounded in one of the legal bases set out in Article 7 of the law. 5y5y22 processes your data under the following legal bases:

  • Contract performance (art. 7, V): processing required for account operation, bet processing, Pix deposits, and payout of winnings
  • Compliance with a legal obligation (art. 7, II): identity verification (KYC), anti-money laundering compliance, and responding to requests from competent authorities
  • Consent (Art. 7, I): sending marketing communications, use of non-essential cookies, and personalization based on declared preferences
  • Legitimate interest (Art. 7, IX): fraud prevention, platform security, responsible gambling monitoring, and service improvement
Important: Purposes based on contract performance and legal obligation do not require your consent — they are necessary for the platform to operate lawfully. Consent-based purposes (such as marketing) can be withdrawn without any impact on your use of 5y5y22.

5Data Sharing with Third Parties

5y5y22 does not sell or share your personal data with third parties for commercial purposes. Any sharing occurs only in the situations described below, all of which have a legal and contractual basis:

5.1 Payment Processing Partners

To process deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED, 5y5y22 shares only the strictly necessary data with its partner payment processors. These partners are certified by the Banco Central do Brasil and operate under contracts that require data protection equivalent to the LGPD. No betting data or usage history is shared with payment processors.

5.2 Technology and Infrastructure Providers

5y5y22 uses technology service providers for hosting, data storage, security analysis, and fraud prevention. These providers act as data operators under 5y5y22's instruction and are bound by contractual data protection clauses. Data sharing is limited to the minimum necessary for each specific service.

5.3 Competent Authorities

5y5y22 may be legally required to share data with: the Receita Federal do Brasil, the Conselho de Controle de Atividades Financeiras (COAF), law enforcement and judicial authorities in criminal investigations, and other competent regulatory bodies. In such cases, data is shared strictly within the limits set by the legal order, without exception.

5.4 What 5y5y22 Never Shares

5y5y22 never shares your data with: third-party marketing companies without explicit consent, other betting platforms, brokers, or banks not involved in your transactions, credit analysis companies for purposes unrelated to platform operations, or any third party for commercial purposes unrelated to the services provided by 5y5y22.


6Storage, Security, and International Transfers

6.1 Where Data Is Stored

5y5y22 stores Brazilian users' data primarily on servers located in Brazil or in countries that offer a level of data protection equivalent to that required by the LGPD. When data is transferred to servers in other countries due to infrastructure requirements, such transfers are carried out with the contractual safeguards required by art. 33 of the LGPD.

6.2 Technical Security Measures

5y5y22 has the following technical security measures in place to protect your data:

  • 256-bit SSL encryption on all data transmissions
  • Encryption at rest for stored sensitive data (KYC documents, financial data)
  • Multi-factor authentication available for all accounts
  • Continuous monitoring for unauthorized access attempts
  • Internal access controls: only employees with a specific need can access user data
  • Regular penetration testing and security audits conducted by specialized firms
  • Security incident response plan with notification to the ANPD and affected users as required by the LGPD

6.3 In the Event of a Security Incident

In the event of a data breach, unauthorized access, or any security incident that may put your data at risk, 5y5y22 is committed to: notifying the National Data Protection Authority (ANPD) within the legal 72-hour deadline after the incident is confirmed; directly notifying affected users via email and in-app with clear information about what happened, which data was affected, and what steps were taken; and providing dedicated support for affected users.


7Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small text files stored in your browser or device when you access the 5y5y22 platform. They are used to remember your preferences, keep sessions active, analyze platform usage, and improve your betting experience.

7.2 Types of Cookies Used by 5y5y22

  • Essential cookies: required for the platform's basic functionality — authentication, active betting session, bet slip. They cannot be disabled without affecting your use of the service.
  • Performance cookies: collect data on how users interact with the platform (most visited pages, session duration, errors). Used exclusively to improve how 5y5y22 functions. Data is aggregated and anonymized.
  • Personalization cookies: remember your display preferences, language, favorite odds, and sports you follow regularly. Can be disabled without significant impact on functionality.
  • Marketing cookies (with consent only): used to measure the effectiveness of digital marketing campaigns and prevent you from seeing the same communication repeatedly. They are only activated after explicit consent on your first visit to the site.

7.3 How to Manage Cookies

You can manage your cookie preferences through your browser settings or via the privacy preference center available in the footer of the 5y5y22 website. Disabling essential cookies may affect login and betting functionality — other cookie types can be turned off without significant impact on your account.


8Your Rights as a Data Subject (LGPD)

The LGPD grants you, as the data subject, a set of rights that can be exercised at any time with 5y5y22, at no cost and with no impact on your use of the platform. See each right and how to exercise it:

Right of Access
Request a complete copy of all personal data 5y5y22 holds about you. Response within 48 hours via 24/7 support.
Right to Correction
Request the correction of any incorrect or outdated information — name, address, email, or any other account details.
Right to Deletion
Request deletion of your data. Data retained due to legal obligations (such as financial records required by the Receita Federal) is kept for the legally mandated period.
Right to Data Portability
Request your data in a structured, machine-readable format (JSON or CSV) for transfer to another betting platform or service of your choice.
Right to Object
Object to data processing based on legitimate interest — such as marketing communications — at any time, with no need to provide a reason.
Right to Information
Request information about which third parties your data has been shared with, for how long, and for what specific purpose, at any time.
How to exercise your rights: Contact us via the 24h support chat available on the 5y5y22 platform, or send an email to suporte@5y5y22.net with the subject line "LGPD Rights – [your right]". 5y5y22 responds to all requests within 48 hours. Requests that require identity verification (such as access to your full history or account deletion) are processed within 5 business days after identity confirmation.

9Protection of Minors' Data

The 5y5y22 platform is intended exclusively for users aged 18 and over. 5y5y22 does not knowingly collect personal data from anyone under 18, nor does it offer any services to minors. The registration process requires a CPF and date of birth, and any account identified as belonging to a minor is closed immediately.

If you are the legal guardian of a child or teenager and suspect they have created an account on 5y5y22, please contact us immediately via 24/7 support or at suporte@5y5y22.net. The account will be closed at no charge, and any real-money balance deposited will be refunded to the original payment method after verification. Bonus balances will be forfeited.

5y5y22 does not direct any form of marketing communication — email, SMS, push notifications, or digital ads — to audiences identified as under 18 years of age. If we inadvertently identify any data collected from a minor, we proceed with its immediate deletion.


10How Long We Retain Your Data

5y5y22 retains your personal data only for as long as necessary for the purposes for which it was collected, in compliance with the applicable legal retention periods in Brazil. See the timeframes by category:

  • Account and registration data: retained for the lifetime of the active account. After account closure by the user, data is deleted within 90 days, except where required by law
  • Financial history (deposits, withdrawals, Pix): kept for 5 years after each transaction, as required by the Brazilian Federal Revenue Service and anti-money laundering regulations
  • KYC documents (National ID/RG, Driver's License/CNH, proof of address): kept for up to 5 years after account closure, or for the period required by legal obligation
  • Betting history: retained for 5 years for audit purposes and to meet regulatory obligations
  • Access and security logs: kept for 6 months for security and fraud investigation purposes, and may be extended in the event of an active investigation
  • Non-essential cookie data: retained for the validity period of each cookie, as indicated in the cookie preferences panel

Once retention periods expire, data is securely deleted or irreversibly anonymized. Anonymized data may be retained indefinitely for statistical and service improvement purposes, as it can no longer be used to identify any user.


11Changes to This Privacy Policy

5y5y22 may update this Privacy Policy from time to time to reflect changes in data practices, new legal requirements (such as updates to Brazil's betting regulations or amendments to the LGPD), or improvements to the services offered.

Significant changes — those that affect your privacy rights or the purposes for which your data is used — will be communicated by email to the address registered on your account, at least 15 (fifteen) days before taking effect. Minor changes, such as text corrections or editorial clarifications, may be published without specific prior notice.

The date of the last update is always shown at the top of this Policy. If you continue using the 5y5y22 platform after an update takes effect, this will be interpreted as acceptance of the changes. If you do not agree with any change, you may close your account before the effective date and request deletion of your data.


12Contact, Data Protection Officer (DPO), and Complaints Channel

12.1 How to Contact Us

To exercise any LGPD right, ask questions about this Policy, or report any privacy concern, please contact 5y5y22 through the following channels:

  • 24/7 support chat: available directly on the 5y5y22 platform, in English, with a response time of under 2 minutes
  • Email: suporte@5y5y22.net — for formal privacy inquiries, use the subject line "Privacy LGPD"

12.2 Data Protection Officer (DPO)

As required by the LGPD, 5y5y22 has appointed a Data Protection Officer (DPO) responsible for receiving user communications regarding personal data processing and serving as the official point of contact with the Autoridade Nacional de Proteção de Dados (ANPD). You can reach the DPO at suporte@5y5y22.net using the subject line "To the DPO – [your request]".

12.3 National Data Protection Authority (ANPD)

If you believe 5y5y22 has not adequately responded to an LGPD rights request, or that your data has been handled improperly, you have the right to file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), the federal authority responsible for enforcing the LGPD in Brazil. More information about the ANPD and its support channels is available on the official federal government portal.

By using 5y5y22, you confirm that you have read and understood this Privacy Policy. If you have any questions, our support team is available in Portuguese, 24 hours a day — no long waits, no evasive automated responses.

Your LGPD Rights Are Guaranteed at 5y5y22
5y5y22 processes all personal data in compliance with the LGPD (Law No. 13,709/2018). You may request access, correction, portability, or deletion of your data at any time through our 24/7 support — at no cost and with no impact on your use of the platform. All transactions are protected by 256-bit SSL encryption. For questions about betting, visit our Terms and Conditions. For responsible gaming tools, visit Responsible Gambling.

Bet with Confidence on 5y5y22

Your data protected by 256-bit SSL encryption and the LGPD, withdrawals via Pix in under 3 minutes, competitive odds for the Brasileirão, Copa do Brasil, Superliga de Vôlei, and much more. Sign up and get started with a welcome bonus of up to R$ 500.00.

Gamble responsibly · 18+ only · Terms and conditions apply · Minimum deposit R$ 20.00

Português